Help shape better public services by listening to people’s experiences

At Veera, we believe that the best decisions are made when they are informed by the people who use services every day.

We work alongside communities, public services and decision-makers to gather meaningful insight, understand people’s experiences and turn what we hear into positive change.

Whether we’re speaking to local communities, supporting organisations to understand public opinion or helping improve services through independent research, our work starts with listening.

If you’re passionate about people, curious about their experiences and want your work to make a genuine difference, we’d love to hear from you.

Why work for Veera?

Working at Veera is about more than collecting feedback.

It’s about understanding people’s experiences, identifying what matters most and helping organisations make better decisions based on real insight.

No two days are the same. One day you might be speaking to members of the public, the next analysing emerging themes, supporting a project or working alongside colleagues to improve how we gather community insight.

We’re a friendly, supportive team that values collaboration, curiosity and continuous learning.

What we’re looking for

Whatever role you’re applying for, we’re interested in people who:

• Enjoy talking to people and listening to their experiences.
• Are naturally curious and empathetic.
• Communicate with confidence and professionalism.
• Value accuracy and attention to detail.
• Want to make a positive difference through their work.
• Work well independently and as part of a team.

Experience is important, but attitude matters just as much. We know that some of the best people bring transferable skills from a wide range of backgrounds.

What we offer

We want Veera to be a great place to work and develop your career.

We offer:

• Flexible and hybrid working.
• Home-based roles with travel for meetings where appropriate.
• A supportive and collaborative team.
• Training and professional development opportunities.
• Employee Assistance Programme.
• Pension scheme.
• The opportunity to influence real change in public services.

Equality, Diversity and Inclusion

Veera is committed to creating an inclusive workplace where everyone feels valued and respected.

We welcome applications from people of all backgrounds and particularly encourage applications from people whose lived experiences and perspectives are currently under-represented within our workforce.

We are committed to making reasonable adjustments throughout our recruitment process and employment.

Current Vacancies

We’re currently recruiting for:

Community Insight Officer (Victim Experience)

Help us improve policing services by gathering meaningful feedback from victims of crime on behalf of a UK police force.

21 hours per week

Fixed term until 31 March 2027 (with the possibility of extension until 31 March 2028, subject to funding)

Salary: £26,750 FTE (£15,182 per annum for 21 hours)

➡️ View the full job description and apply.

If there aren’t any vacancies that match your skills right now, we’d still love to hear from you.

As Veera continues to grow, new opportunities become available across community insight, engagement, research, project delivery and operational support.

Keep an eye on this page and follow us on LinkedIn to hear about future vacancies.