If you need information or help accessing local health, social care or wellbeing services, our friendly team is available Monday to Friday 9 am to 5 pm to point you in the right direction and support you.
You can head to our ‘Contact’ page to get in touch with us.
These listings are a mix of articles including general information with useful links as well as straight links to helpful local services (these links will open in a new window).
You can also find information on Calderdale Council’s CalderConnect – Advice for Adults webpage. This site shares links and details on where to get information, advice, and guidance on how people can better their lives in Calderdale.
or
The Kirklees Council’s Community Directory webpage. This site is a directory that shares different groups, events, and things to do in Kirklees.
Useful contact numbers
- Calderdale and Huddersfield NHS Foundation Trust
01924 541000 - Mid Yorkshire Hospital (Dewsbury, Pinderfields, and Pontefract Hospitals)
01924 541000 - Huddersfield Royal Infirmary
01484 342000 - Calderdale Royal Hospital
01422 357171 - Acre Mills (at Huddersfield Royal Infirmary)
01484 343221/343200/343201 - Community Health and Social Care Hub
030 0304 5555 - Wheelchair services
01422 312729 - Carers Count (support and information for carers)
0300 012 0231 - Cloverleaf Advocacy
01924 438438 - Calderdale Gateway to Care
01422 393000 - Single Point of Access (SPA)
01924 316830 - Samaritans
116 123 (free to call from any phone) - Improved Access to Psychological Therapies
01484 343700
A
A&E
Article – NHS 111: Booking your A&E appointment
Addiction
National service – NHS – Drug addiction: getting help
National service – NHS – Alcohol support
Kirklees service – Kirklees Council – Alcohol, drugs and gambling support
Kirklees service – Change Grow Live – Drug and Alcohol Service – Kirklees
Appointment
Article – How to get the most out of your GP appointment
National service – The Patients Association – Getting the most out of your appointments
Asylum seekers
National service – IN UKRAINIAN – NHS inform – Accessing the 111 service and more
National service – NHS How the NHS works PDF (557 KB)
National service – NHS How to register with a GP asylum seekers and refugees PDF (462 KB)
National service – IN UKRAINIAN – How the NHS works PDF (674 KB)
National service – IN UKRAINIAN – NHS for asylum-seekers Word document (30.1 KB)
B
Bereavement
National service – AtaLoss – UK’s bereavement signposting
Kirklees service – Bereavement Support – Kirklees Council
Kirklees service – Register a death – Kirklees Council
Blue Badge Parking
Kirklees service – Kirklees Council – Applying for a Blue Badge parking Permit
Bus
Kirklees & Calderdale service – Mid Yorkshire Teaching Trust – Hospital shuttle bus
Kirklees & Calderdale article – Other bus transport
C
Cancer
West Yorkshire service – Mid Yorkshire Teaching NHS Trust – MY Cancer Services
Kirklees & Calderdale service – Calderdale and Huddersfield NHS Foundation Trust – CHFT Cancer Services
Yorkshire service – Mid Yorkshire Teaching NHS Trust – The Rosewood Centre
Yorkshire service – Yorkshire Cancer Community
Carephones
Kirklees service – Kirklees Council – Carephone telecare home saftey service
Carers
Article – General wellbeing for carers
Kirklees and Calderdale service – Carers Count – They offer support, advice, and information for any carer. Telephone 0300 012 0231
Child
UK service – Childline – a free, private and confidential service where you can talk about anything. Call 0800 1111
Calderdale service – Unique Ways – Supporting families with disabled children
Citizens Advice Bureau
Calderdale service – Calderdale Citizens Advice Bureau
Kirklees service – Kirklees Citizens Advice and Law Centre
Complaints
UK service – Care Quality Commission – Leave feedback on a service
West Yorkshire service – West Yorkshire Health & Care Partnership – Comments, concerns, and complaints
West Yorkshire service – Patient Advice and Liaison Service (PALS) – a free, confidential “front door” for West Yorkshire patients, their families, and carers
Kirklees advocacy service – Cloverleaf Independent Health Complaints Advocacy
Calderdale advocacy service – POhWER – Independent Health Complaints Advocacy
If your concern or complaint involves treatment received at a local hospital the Patient Advice and Liaison Service may be able to assist you to resolve this quickly. They can be contacted as follows:
Mid Yorkshire Teaching Hospital NHS Trust: 01924 542972
Calderdale and Huddersfield NHS Foundation Trust: 01484 343800
Article – How to make a complaint to the NHS about primary care services (GP, pharmacy, dentist, optician)
Article – Making a complaint about social care services – what should you expect
Community
Calderdale service – VAC Voluntary and Community – A charity championing, supporting, and strengthening the positive impact of the Voluntary and Community sectors (VCS) on local lives and communities
Cost of living
Article – Looking after your health in a cost of living crisis
D
Dementia
Kirklees service – Kirklees Council – Dementia support in Kirklees
Dentistry
Article – How do I find a NHS dentist
Article – What happens if I cannot find a dentist?
Diabetes
Kirklees service – Diabetes Eye Screening – To book or rearrange your appointment in North Kirklees call 01138 672500. To book or rearrange your appointment in South Kirklees call 01422 414700
Calderdale service – Disability Partnership Calderdale – a partnership of people and organisations working to support all with disabilities and long-term conditions
Disability
Kirklees service – KiNETIC network – a network for disabled people in Kirklees, including ways to find support and have your say
Calderdale service – Calderdale Disability Partnership
Calderdale service – Unique Ways – Supporting families with disabled children
Drug
Kirklees service – Kirklees Council – Alcohol, drugs and gambling support
Kirklees service – Change Grow Live – Drug and Alcohol Service – Kirklees
E
Eye care
National service – Free NHS eye tests and optical vouchers
Kirklees & Calderdale service – PEARS (Primary Eye-care Acuate Referral Scheme) PDF (33 KB) – for sudden new eye problems
F
Family
Kirklees service – Northorpe Hall Child and Family Trust – Getting help (mental health)
Kirklees service – Home-Start – Volunteer-led organisation committed to the welfare of children and families.
Kirklees service – Dad Matters – Home-Start Kirklees – Support service dedicated to helping fathers who are expecting, adjusting to life with a new baby, or who have experienced baby loss
Calderdale service – Unique Ways – Supporting families with disabled children
G
Gambling
Kirklees service – Kirklees Council – Alcohol, drugs and gambling support
GP
Article – Accessing your GP records online
Article – How to register with a GP or change GP
Article – How to get the most out of your GP appointment
Article – What is a GP referral and how do you get one?
Article – What should I do if my GP removes me from their list?
National service – NHS View your GP health record
H
Hospital transport
Kirklees & Calderdale service – Mid Yorkshire Teaching Trust – Hospital shuttle bus
Kirklees & Calderdale service article – Other bus transport
L
Law
Kirklees service – Kirklees Citizens Advice & Law Bureau
Locala
Kirklees & Calderdale – Locala Health & Wellbeing
Lonely
Kirklees service – Fresh Futures Community Friends – vulnerable and older adults can receive scheduled visits or phone calls from a certified volunteers friend to reduce loneliness or isolation
UK service – Age UK Silver line – a free, confidential helpline providing friendship to older people
M
Medical records
Article – Accessing your GP records online
Article – How to access your medical records
Mental health
Kirklees & Calderdale service – AgeUK – Local charity working in the community to support older people, their families, and carers
National service – NHS How to access mental health services
Article – How to access mental health support if you have gender, sexuality, or relationship diversity
Calderdale service – Healthy Minds – Better mental health for everyone in Calderdale
National service – Mind Mental health helplines
Article – What mental health support is available for children and young people?
Additional contact numbers:
- Single Point of Access (SPA): 01924 316830
- Samaritans: 116 123 (free to call from any phone)
- Improved Access to Psychological Therapies (IAPT): 01484 343700
Urgent mental health support, 24/7 services
If you are needing urgent mental health support, please call 111.
Samaritans – talk about anything that us upsetting you. You can call 116 123 (free from any phone), email jo@smaritans.org or visit some branches in person. You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm to 11pm every day).
Shout – if you prefer not to talk but want mental health support, you can text SHOUT to 85258
O
Older people
Kirklees & Calderdale service – Age UK Calderdale & Kirklees
P
Parents
Kirklees service – Northorpe Hall Child and Family Trust – Getting help (mental health)
Pharmacy/prescriptions
Article – How can your pharmacy help you?
National service – NHS Pharmacy First
Article – What can the Pharmacy First scheme do for me?
Prescription
National service – NHS Check if you can get free prescriptions
National service – NHS prescription charges
National service – NHS Save money with a prescription prepayment certificate (PPC)
R
Records
Article – Accessing your GP records online
Kirklees & Calderdale service – Calderdale and Huddersfield NHS Foundation Trust – Appointments & Health Records
Article – How to access your medical records
Kirklees & Calderdale service – Mid Yorks – Access to Medical Records
National service – NHS View your GP health records
Recycling
National service – Message in a Bottle – Providing Lifesaving Information from Lions Clubs British Isles
Referrals
Article – NHS referrals and your right to choose
Refugees
National service – IN UKRAINIAN – NHS inform – Accessing the 111 service and more
National service – NHS How the NHS works PDF (557 KB)
National service – NHS How to register with a GP asylum seekers and refugees PDF (462 KB)
National service – IN UKRAINIAN – How the NHS works PDF (674 KB)
National service – IN UKRAINIAN – NHS for asylum-seekers Word document (30.1 KB)
Returning equipment
Article – How can people return equipment they no longer need?
Right to choose
West Yorkshire service – West Yorkshire Health and Care Partnership – Patient Choice (Right to Choose)
National service – NHS Your choices in the NHS
National service – NHS If your GP refers you… YOU CAN CHOOSE PDF (648 KB)
S
Sexual health
Kirklees service – Locala Sexual health
Sharps bin disposal
North Kirklees service – Sharps Bins Disposal Information North Kirklees PDF (133 KB)
South Kirklees service – Sharps Bins Disposal Information South Kirklees PDF (95 KB)
Social care
Calderdale service – Gateway to care – You can get in contact to get information on all aspects of social services
Calderdale service – Calderdale Council – Staying Well – A service that supports people to engage in social activites and health services in the community
Suicide
Kirklees article – Suicide prevention – Would you know what to say to someone feeling suicidal?
T
Travel
Article – Do you need help travelling to NHS services?
Kirklees & Calderdale service – Hospital shuttle bus
Kirklees & Calderdale article – Other bus transport
National service – NHS Healthcare Travel Cost Scheme (HTCS) – if you are referred to hospital or other NHS specialist for NHS treatment, you may be able to claim a refund of reasonable travel costs
V
Volunteer
Calderdale service – VAC Voluntary and Community – A charity championing, supporting, and strengthening the positive impact of the Voluntary and Community sectors (VCS) on local lives and communities
W
Waiting
National service – NHS My Planned Care – helpful information for patients waiting for clinical opinion, treatment, or surgery
Walk in
A walk-in centre gives you fast and convenient access to local NHS services, information and treatment without needing an appointment. You don’t need to book or register, just walk in and be seen by the team of experienced health professionals. Treatment provided at the centre does not replace your local GP or hospital services but complements them.
The Locala walk-in centre is located within the Emergency Department at Dewsbury and District Hospital, and offers a nurse led assessment, advice and treatment service.
The centre is open:
- Monday to Friday, 9am – 8pm
- Saturdays, Sundays and bank holidays 10am – 6pm
Locala Walk-In-Centre
Emergency Department
Dewsbury and District Hospital
Halifax Road
Dewsbury
WF13 4HS
Tel: 01924 543059
Wheelchair
Calderdale & Kirklees service – Ross Care – Calderdale and Kirklees NHS Wheelchair Service
Women
Kirklees service – Women’s Centre – They offer mental health and wellbeing services and more for women
Calderderdale service – Women’s Centre – They offer mental health and wellbeing services and more for women