This report explores people’s awareness and experience of the NHS Pharmacy First Service across Calderdale and Kirklees.
The NHS Pharmacy First service allows people to access advice and treatment for seven common conditions directly from a pharmacist, without needing to book a GP appointment. The service was introduced to improve access to care and help reduce pressure on GP practices and urgent care services.
We carried out this project to understand whether residents are aware of Pharmacy First, how they are using the service, and whether it is helping people access healthcare more quickly without needing to see a GP or attend urgent care.
The report highlights opportunities to improve awareness, accessibility and integration of Pharmacy First within the wider healthcare system.
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