One way in which Maternity and Neonatal Voices Partnership (MNVPs) support improvement in maternity and neonatal services is through the use of a toolkit called ‘15 Steps’. ‘15 Steps’ is based on the experience of a woman who felt she could predict the quality of her daughter’s care based on her first ‘steps’ into a clinical area.
This report presents the feedback gathered during a visit to maternity services at Pinderfields Hospital on the 1st July 2025. During the visit, MNVP spent some time listening to the experiences of women who have birthed at Pinderfields, or who are currently pregnant. Following these conversations, these women identified triage, labour ward and the birth centre as key areas they wanted to visit using the 15 steps toolkit.
You can find more information about the MNVPs on our ‘Maternity Voices Partnership’ page and you can find previous reports on our ‘Reports’ page. Or, if you live in Wakefield, check out Healthwatch Wakefield’s page.
